- 01
Focus Groups / In Depth Interviews / Expert Interviews / Ethnographies / Consumer
Creativity Sessions / Online Qualitative
Master moderation with advanced projective and metaphoric techniques
Full analysis
Proprietary Tool: The 360º Brand And Category Audit
- 02
Insight-driven quantitative studies
Statistical analysis and testing
Global surveys
Consumer segmentation
Advanced analytics
- 03
Positioning and/or repositioning
Brand essence / brand imagery / brands in the competitive set
Masterbranding
Communication Development
- 04
Consumer creativity sessions
Concept development and evaluation
- 05
Developmental and exploratory: category and literature reviews, white space identification, socio-cultural trend workshops, multi-functional innovation team facilitation, expert interviews, idea generation/Creative Problem Solving
Consumer interface: consumer labs, consumer innovation research,
Concept development and testing: hypothesis development, concept creation and refinement
Positioning, packaging and communication workshops
Validation – qualitative and quantitative
Proprietary Tool: “Next Big Thing” Research and Workshops
- 06
Retail Ethnographies (including diaries / mobile / “shopalongs”)
Category Management and Merchandising (Research and Strategies)
Online Shopping
The Retail Competitive Universe
Purchase Decisions and Purchase Intent
Proprietary Tool: The Retail Experience: Pragmatic and Emotional
- 07
